Monday, November 05, 2007

Astro MAX

We’ve got another new gadget in the house... the Astro MAX. It was installed last Saturday. Still not very familiar with the new device. Got new remote control and different navigation screen.

This morning, suddenly we’ve got a disruption to the Astro service. Couldn’t watch any programs at all. I called up Customer Service. They told me my smart card was temporarily suspended coz they were upgrading the old decoder to Astro MAX. And it should be done within 24 hours. Huh? How are we to survive without Astro for 24 hours? So I complained a bit and the lady said she’ll try to expedite the upgrade. Luckily the service resumed after an hour. hehehe

Then in the afternoon, I wanted to record the 2:30 WLT show but was unable to. It showed the message “This channel cannot be recorded.” I tried other channels. Gave me the same message. So called Customer Service again. Reported the matter and the guy said I’ll get a call from the technical people to solve my problem within 4 hours. I tried to record a few times, even switched the decoder on and off. Also downloaded the channels again. Nothing worked. I only got a response from them at 8+pm (which was 6+ hours later). I was asked to switch off the power cable, wait for 15 seconds, then switch the power cable and decoder on. After the decoder’s start-up, I was able to record again. I felt quite stupid. Such a simple step also I didn’t think of doing.

One feature I’m very impressed with is that I can record a show and watch another recorded program at the same time. With a VCR or DVD, you won’t be able to do that. We’re quite happy with this purchase. So far so good. :)

8 comments:

Bryan's Mama said...

wow....sounds like a good investment....maybe i should get also...then can tape up Desparate Housewives!!

JO-N said...

We don't even have ASTRO but it's very tempting.

Yatie said...

bestnye ada astro max

wen said...

sounds great ginie...

btw, have sent u a wish

http://littlepaces.com/?p=298

JO-N said...

an invitation for you over at my blog.

slavemom said...

Paik Ling, it's jes fantastic. Can program to record that particular show everyday at the same time (jes need to prog once).

Joanne, if u don't watch much tv, u don't really need Astro. Thx for the invi.

Yatie, bila nak install? Tell ur hubby, if watch live football match, can rewind to see that particular goal as many times as he wants.

Wen, tq!

Yatie said...

slavemum, we just unsuscribed the sport channel. no time to watch every fight with kids over their cartoon channel,.

slavemom said...

Yatie, even more reason to get a 2nd decoder. hehehe